What are the major factors facing PBMs

Environmental
:   
Regulatory & Compliance
July 15, 2025

Pharmacy Benefit Managers (PBMs) play a powerful and often opaque role in the U.S. healthcare system. Initially created to reduce drug costs and streamline pharmaceutical benefits, PBMs have evolved into dominant intermediaries that can both control access to medications and extract profit at multiple points in the pharmaceutical supply chain. Their practices have become a subject of increasing scrutiny from policymakers, healthcare professionals, and consumer advocates.

Below is a critical analysis of PBMs, focusing on their roles, market power, and the ways in which their operations can lead to increased costs and reduced transparency for the public:



1. What Are PBMs?

PBMs are third-party administrators of prescription drug programs for insurers, Medicare Part D plans, large employers, and other payers. They:
• Negotiate prices and rebates with drug manufacturers.
• Create formularies (lists of covered drugs).
• Set reimbursement rates for pharmacies.
• Process and pay prescription drug claims.

Major PBMs include CVS Caremark, Express Scripts (Cigna), and OptumRx (UnitedHealth), which collectively manage over 80% of prescriptions in the U.S.



2. Key Criticisms and Abusive Practices

a. Lack of Transparency

PBMs operate behind closed doors:
• Rebate arrangements with drug manufacturers are kept confidential.
• These rebates are often not passed on to insurers or patients but are retained by the PBM.
• Formularies may prioritize higher-rebate drugs rather than lower-cost generics or more effective treatments.

Impact: Consumers and payers may pay higher prices for drugs that are not the most cost-effective.

b. Spread Pricing

PBMs reimburse pharmacies less for a drug than what they charge insurers or employers—pocketing the difference:
• This “spread” can be significant, especially for generic drugs.
• Independent pharmacies, often reimbursed at or below cost, are driven out of business.

Impact: Increases costs for payers while reducing access in rural or underserved communities.

c. Rebate-Driven Formularies

PBMs often place high-rebate, brand-name drugs on preferred tiers:
• These drugs generate higher margins for PBMs than generics or biosimilars.
• In some cases, patients are steered toward more expensive options despite cheaper alternatives being available.

Impact: Higher out-of-pocket costs for patients and increased overall healthcare spending.

d. Conflicts of Interest

Vertical integration (e.g., CVS Health owning both a PBM and a pharmacy chain) creates perverse incentives:
• Formularies may favor in-house pharmacies.
• Specialty drugs may be restricted to PBM-owned mail-order services.

Impact: Undermines competition, reduces patient choice, and further consolidates market power.

e. Clawbacks and DIR Fees

PBMs impose Direct and Indirect Remuneration (DIR) fees on pharmacies after the point of sale:
• These fees are unpredictable and retroactive.
• They can turn a profitable transaction into a loss for the pharmacy.

Impact: Contributes to pharmacy closures and financial instability, particularly among independents.



3. Broader Economic and Public Health Consequences
• Inflated drug prices: Despite claims of reducing costs, PBM practices often lead to price inflation at the patient and system level.
• Reduced medication adherence: High out-of-pocket costs due to PBM pricing strategies cause some patients to skip doses or not fill prescriptions.
• Erosion of trust: Patients and doctors face opaque pricing, formulary restrictions, and coverage denials with little recourse.



4. Regulatory Response and Reform Proposals

There is growing bipartisan support for PBM reform. Proposed or enacted measures include:
• Rebate transparency mandates: Require PBMs to disclose rebates and demonstrate how they affect pricing.
• Outlawing spread pricing: Mandating pass-through pricing models.
• Capping DIR fees: Especially in Medicare Part D.
• Antitrust scrutiny: Examining vertical integration and anti-competitive behavior.
• State-level investigations: States like Ohio, Kentucky, and West Virginia have sued or terminated contracts with PBMs over abusive pricing.



5. Alternatives and Solutions
• Delinking PBM compensation from drug prices to remove the incentive for high list prices.
• Public or nonprofit PBMs that prioritize affordability and access over profit.
• Transparency laws that empower employers and regulators to scrutinize PBM contracts.
• Direct-to-pharmacy or manufacturer contracting by employers or state programs.

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